Companies looking to expand used to think about “entering international markets,” but today you’re global from the moment you create a website. Nataly Kelly, VP for Localization for Hubspot (which operates in 120 countries) says now the goal should be market intensification—building on the presence you already have.
Kelly’s MARACA model enables companies to distill the mass amounts of data available to determine if, how, and where they should expand by looking at three key areas of measurement:
- MA: market availability—the size of the market opportunity within a given country
- RA: real-time analytics—data indicating how your company is currently performing in that market
- CA : customer addressability—the measure of your company’s ability to address the market, no matter its size
The book is based on Kelly’s experiences at Hubspot and as a consultant, but also contains numerous examples from name-recognizable global companies like LinkedIn, Twitter, Facebook, Spotify, Trello, Airbnb, Salesforce, Netflix, and many others. Including information on building a global-minded corporate culture, this is a complete strategic guide to discovering international growth opportunities.