Making Connections: Readings in Relational Communication, Fifth Edition, is a unique collection of readings that provides a balanced, timely, and challenging set of perspectives on relational communication. Edited by Kathleen M. Galvin, the volume includes diverse selections from the recent work of top communication scholars and teachers, offering a balance between humanistic and social-science perspectives. Each reading exposes students to the latest developments in the ever-changing field of interpersonal communication. FEATURES * Employs the "lenses" of gender, family, and culture to view and make sense of relational communication * Offers a well-rounded discussion of the links between communication competencies and relationships * Features a developmental approach to relationships that addresses initiating, sustaining, and ending them * Reflects direct applications of relational issues within contexts of family, friendships, and technology * Explores issues relating to computer-mediated communication and new technologies in everyday life * Provides detailed introductions to each section and articles that describe relevant theories or research * Presents discussion questions at the end of each reading, helping students integrate and apply key points NEW TO THE FIFTH EDITION * Includes ten new articles and nine updated articles * Updates the technology section with all new essays about presenting the self online and , the impact of the Internet on social tolerance, and living a wired life * Updates the Instructor's Companion Website (www.oup.com/us/galvin), which contains an Instructor's Manual and Test Bank written by Courtney Waite Miller at Elmhurst College

Kathleen M. Galvin is a professor in the Department of Communication Studies at Northwestern University

Each Part opens with an Introduction.

* = updated
** = new

Preface
Acknowledgments
Contributors

PART I: COMMUNICATION FOUNDATIONS IN RELATIONSHIPS

*1. The Communication Process: Impersonal and Interpersonal--Kathleen M. Galvin and Charles A. Wilkinson

**2. Principles of Interpersonal Communication--Julia Wood

3. The Relational Perspective--William W. Wilmot

*4. Theories of Relational Communication--Lynn H. Turner and Richard West

PART II: BUILDING BLOCKS

5. Elements of Language--Rudolph F. Verderber and Kathleen S. Verderber

6. Listening and Feedback: The Other Half of Communication--Thomas E. Harris and John C. Sherblom

7. Helpful Listening and Responding--David Johnson

8. Elements of Nonverbal Communication--Mark L. Knapp and Judith A. Hall

**9. Technology as a Building Block--Brandon Grill

PART III: PERCEPTUAL PROCESSES AND COMMUNICATION

A. Perception and Self-Concept

10. Perceiving the Self--Ronald B. Adler and George Rodman

11. Four Important Cognitive Processes--Daniel J. Canary, Michael J. Cody, and Valerie L. Manusov

B. Perceptual Filters

Culture

12. The Necessity of Intercultural Communication--James Neuliep

Family

**13. Family-of-Origin Influences--Kathleen M. Galvin, Carma L. Bylund, and Bernard J. Brommel

Gender

* 14. Growing Up Masculine, Growing Up Feminine--Julia T. Wood

PART IV: DEVELOPING AND SUSTAINING RELATIONSHIPS

15. Relationship Stages: A Communication Perspective--Mark L. Knapp and Anita L. Vangelisti

16. From Miscegenation to Multiculturism: Perceptions and Stages of Interracial Relationship Development--Anita K. Foeman and Teresa Nance

*17. Expressing Affection: A Vocabulary of Loving Messages--Charles A. Wilkinson and Lauren H. Grill

18. Face Management in Interpersonal Communication--William R. Cupach and Sandra Metts

*19. Belly Button Fuzz and a Wicky-Wacky Cake: Rituals in Our Personal Relationships--Carol J. S. Bruess

20. The What, When, Who, and Why of Nagging in Interpersonal Relationships--Kari P. Soule

21. Communicating Forgiveness--Douglas L. Kelley

PART V: STRUGGLING IN RELATIONSHIPS

*22. Collaborative Negotiation--Joyce L. Hocker and William W. Wilmot

**23. Difficult Conversations: How to Discuss What Matters Most--Douglas Stone, Bruce Patton, and Sheila Heen

24. I Can't Talk About It Now--Julia T. Wood

*25. Irresolvable Interpersonal Conflicts: Students' Perceptions of Common Topics, Possible Reasons for Persistence, and Communication Patterns--Courtney Waite Miller

26. Anti-Comforting Messages--Dale Hample

**27. Intercultural-Intimate Conflict: Major Obstacles--Stella Ting-Toomey and Leeva C. Chung

28. Lying--Mark L. Knapp and Anita L. Vangelisti

PART VI: ENDING RELATIONSHIPS

29. Relational Decline--Mark L. Knapp and Anita L. Vangelisti

30. The Dark Side--Brian H. Spitzberg

31. Why Marriages Fail--John Gottman

*32. The Worst Part Is, We Don't Even Talk Anymore: Post-Dissolutional Communication in Break Up Stories--Jody Koenig Kellas and Sai Sato

PART VII: CONTEXTS

A. Family

33. Family Ground Rules--Elizabeth Stone

34. Claiming Family Identity Communicatively: Discourse Dependent Families--Kathleen M. Galvin

*35. Adult Siblings' Use of Relational Maintenance Across the Sibling Lifespan--Scott A. Myers

**36. Mother-Child Play: Collaboration or Power Struggle?--Steven R. Wilson, Felicia Roberts, and Elizabeth Munz

B. Friends

37. Being There for Friends--William K. Rawlins

38. Urban Tribes--Ethan Watters

*39. Communication in Cross-Gender Friendships--Lea Stewart, Pamela Cooper, Alan Stewart, and Sheryl Friedley

C. Technology

**40. Technology and Interpersonal Communication--Richard West and Lynn H. Turner

**41. The Future of the Internet III: The Internet and the Evolution of Social Tolerance--Lee Rainie and Janna Anderson

*42. Communicating in a Connected World--Katrina Shonbeck

Epilogue