From Control to Drift The Dynamics of Corporate Information Infrastructures,9780199246632

From Control to Drift The Dynamics of Corporate Information Infrastructures

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ISBN13: 9780199246632
ISBN10: 0199246637
Format: Paperback
Pub. Date: 2001-08-30
Publisher(s): Oxford University Press
List Price: $79.53

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Summary

This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.

Author Biography


Claudio U. Ciborra is Professor of Information Systems at the London School of Economics. He is a leading researcher in the areas of information systems, management, and strategy. Affiliated to many leading European universities and research centres, he has conducted several international projects studying the impacts of IT on organizations. Author of many books on this topic, he is also widely published in the related fields of institutional economics, strategy, and organization theory.

Table of Contents

List of Figures and Tables
ix
Notes on Contributors ix
Abbreviations xiii
Introduction
1(14)
Claudio U. Ciborra
Ole Hanseth
Part One. Theory
A Critical Review of the Literature on the Management of Corporate Information Infrastructure
15(26)
Claudio U. Ciborra
Globalization and `Risk Society'
41(15)
Ole Hanseth
Kristin Braa
The Economics of Standards
56(15)
Ole Hanseth
Actor-Network Theory and Information Infrastructure
71(16)
Eric Monteiro
Part Two. Cases
Conservative Success: Organization and Infrastructure Evolution at SKF
87(18)
Bo Dahlbom
Ole Hanseth
Jan Ljungberg
Infrastructure as a Process: The Case of CRM in IBM
105(20)
Claudio U. Ciborra
Angelo Failla
Who's in Control: Designers, Managers---or Technology? Infrastructures at Norsk Hydro
125(23)
Ole Hanseth
Kristin Braa
Infrastructure Strategy Formation: Size the Day at Statoil
148(24)
Eric Monteiro
Vidar Hepso
Global and Local Dynamics in Infrastructure Deployment: The Astra Hassle Experience
172(21)
Antonio Cordella
Kai A. Simon
From Alignment to Loose Coupling: From MedNet to www.roche.com
193(19)
Claudio U. Ciborra
Postface: From Infrastructure to Networking
212(15)
Bo Dahlbom
References 227(10)
Index 237

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