Stephan Schiffman, top-rated sales trainer in the United States and author of dozens of sales technique books, has a solid reputation for delivering sound business advice in a way that's easy to understand and to the point. Through proven techniques and coaching, he has led thousands of businesses around the world to greater profits and productivity, while training salespeople to be nothing short of top-notch.

Now, in the latest book in his successful 25 Sales series, Schiffman provides ready and practical answers to 25 important questions facing the business professional today -- questions ranging from simple office etiquette to learning how to recognize and handle a negotiation dead end.

Topics include:

-- How to get prospects to open up to you

-- The ten most common sales mistakes and how to avoid them

-- What to do when you are shot down in a sales meeting

Every sales professional will find 25 Sales Skills They Don't Teach at Business School